Refund Policy

All Sales Are Final

We sell digital in-game items that are delivered instantly by our automated system. Once an order has been delivered (traded in-game to the username you provided), it cannot be returned and is not eligible for a refund.

When You ARE Entitled to a Resolution

• Undelivered order: if we cannot deliver your items (for example the item went out of stock), you receive a replacement of equal value or a full refund - your choice.
• Wrong item delivered: we deliver the correct item or refund the difference.
• Duplicate payment: the duplicate charge is refunded in full.

What Is NOT Refundable

• Orders already delivered to the Roblox username provided at claim.
• "Changed my mind" after delivery.
• In-game value changes of an item after delivery.
• Inability to accept the trade caused by your own account (trade restrictions, bans, missing game passes).

Chargebacks

Please open a support ticket before disputing a payment - we resolve genuine issues fast. Chargebacks on delivered orders are contested with full delivery evidence and result in a permanent store ban.

How to Request a Refund

Open a ticket from your account with your Order ID within 48 hours of purchase. Eligible refunds are returned to the original payment method.